CUSTO M E R S UCC E S S

Valley Bank automates
sanctions alert adjudication
for faster payments, better
employee experience
AI Agents for Financial Crime Compliance automate level 1
work to help organizations swiftly scale, mitigate risk, and
enhance efficiency, allowing analysts to focus on higher-value
investigations and boost customer satisfaction.

65 %

Automation of
Sanction Hit Reviews

Freed up Branch
& Ops Resources

22 k

Monthly Automated
Alert Volume

Faster
Payments

Background
Valley National Bank is a US regional bank with over $60B in assets. They average over 100,000
wire transactions each month, typically leading to 20,000 sanctions screening alerts, of which over
99% are false positives. Conducting alert suppression has not led to a significant impact, and they
wanted to approach the problem differently than the industry norm of hiring more people.
Readying the Organization
Change for AML Compliance impacts multiple parts of the organization. Valley’s BSA / OFAC
Leaders drove communication across various teams early and often, seeking out model risk
management (MRM) and Infosec teams, including conducting parallel Proofs of Value (POVs) with
the same data to select the right software.
Solution: AI Agent Tara
Tara is an AI Agent for Payment Sanctions Screening
Alert Review, adjudicating real-time L1 alerts. She
has pre-built AI models, can connect to existing
screening tools, and has full MRM documentation.
By auto-clearing false positives and auto-escalating
those she cannot, Tara helps OFAC analysts focus
on higher-value work, branch personnel prioritize
customer service, and customers experience
accelerated payments.

“

Tara has been a huge win for us.
It’s led to a major reduction in our
OFAC volumes and has been a
great way to innovate and grow. ”
— Christopher Phillips, Director of AML Compliance, SVP

Tara
AI Agent for Payment Sanction
Screening Alert Review

Watch interview

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